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020 7248 3569 | hello@tomhixson.co.uk

Delivery

Once we have carefully sourced the finest produce we ensure, using our bespoke delivery service, your order arrives to you in perfect condition.

The box

Our specially designed delivery boxes are made up of four critical components which make sure your produce reaches you just how it left us - completely fresh.

 

  1. Hydrated gel ice sheets – purposefully designed to guarantee your produce arrives cooled and as fresh as the day it was cut.
  2. Self-insulating silver lining – our state of art boxes are fitted with specialised silver lining which keeps your goods perfectly chilled for 72 hours.
  3. Bubble wrapping – your produce is enclosed within dense bubble wrap to ensure it is not damaged during transit.
  4. Layered box – 3 times the strength of ordinary models, our boxes are specifically designed to carry and protect your meat.

You can also limit waste by recycling or reusing all the sections of our boxes.    

The service

We’re committed to a 2 day turnaround from the moment you place your order. This guarantees you’ll receive the freshest produce.

  • Order by midday Sunday and the earliest delivery date is pre midday on Tuesday
  • Order by midday Monday and the earliest delivery date is pre midday on Wednesday
  • Order by midday Tuesday and the earliest delivery date pre midday on Thursday
  • Order by midday Wednesday and the earliest delivery datepre midday on Friday
  • Order by midday Thursday and the earliest delivery date is on Tuesday
  • Order from Thursday (pm) until Sunday (am) and the earliest delivery date pre midday on Tuesday*

IMPORTANT: Deliveries to Wales and Scotland can incur a 48 hour delivery window from dispatchment rather than the normal 24 hours.

Subject to availability of delivery slots and remote area delivery restrictions.
Enjoy free delivery on orders £100 and over.

*If there is a Bank Holiday on Monday, the first available delivery date for the week will be the Wednesday. If the Bank Holiday is a Friday the earliest delivery date will be on the Tuesday. or Wednesday.

Remote Area Delivery Exceptions

In remote areas we cannot fulfil our freshness promise. As a result we are unable to delivery to the Scottish Highlands (including XS, IV, KW, AB and PA40 postcodes), Northern Ireland and the British Islands.

If your question has not been answered on this page please do not hesitate to contact one of our friendly customer service representatives on 020 7248 3569.